Reopening FAQs

General Information

The well-being of our audience and staff remains our top priority, which is why we have developed a comprehensive series of health and safety policies in coordination with state, city, and medical experts. Proof of full vaccination is required for all staff, audiences, and filmmakers at FLC venues. View our complete guide here.
Please note that FLC hosts two ticketing platforms, detailed below:
  • For in-theater ticket purchases and membership renewals:log in here
  • For FLC Virtual Cinema rentals: log in here
Please make sure that you are logging in to the correct system. If you have forgotten your password, please use the Forgot Password button on the login page.
Film at Lincoln Center is a nonprofit organization. Our efforts are made possible in part by the generous support of our members, patrons, board of directors, and audience members. These are challenging times for nonprofit arts organizations like ours—we need your help more than ever to ensure our vitality and ability to continue providing the best in cinema from around the world. If you would like to support us, the best way to do so is to donate here or join our membership community. Donations are fully tax-deductible.

Theater FAQs (Walter Reade Theater & Elinor Bunin Munroe Film Center)

The well-being of our audience and staff remains our top priority, which is why we have developed a comprehensive series of health and safety policies in coordination with state, city, and medical experts. View our complete guide here.
For help on matters relating to your Walter Reade or Elinor Bunin Munroe Film Center ticket purchase, please contact ticketing@filmlinc.org.
No, tickets for these films are hosted on two different systems.
  • For Walter Reade and Elinor Bunin Munroe ticket purchases: log in here
  • For FLC Virtual Cinema rentals: log in here
Concessions have resumed at FLC. Outside food or drink is not permitted.
Screenings will begin at the listed showtime and there will be no late seating. Guests arriving more than 20 minutes prior to their screening start time may be asked to wait outside in a socially distanced line. Follow the directional signs and floor decals posted throughout our venues or speak to a member of the customer service staff for guidance.
First, please check your Spam, Promotions and Trash folders; you should have received a separate email with your digital ticket. If you cannot find it, please contact ticketing@filmlinc.org.
If there are only tickets for paired seats available to purchase, we will convert half of those pairs to single seats 48 hours prior to screenings. Please check the film pages for updated seating at that time and contact ticketing@filmlinc.org. with any additional questions.

FLC Virtual Cinema FAQs

Explore the FAQ for our Virtual Cinema here. If you still have an unanswered question, please email virtualsupport@filmlinc.org.
Explore the FAQ for our Virtual Cinema here. If you still have an unanswered question, please email virtualsupport@filmlinc.org.
No. You will be required to create a new account. We recommend using the email address associated with your FLC Account (if you have one) to access our Virtual Cinema. Click Create Account and follow the on-screen prompts.
In the top-right corner of the Virtual Cinema, click FLC Virtual Cinema Login or Create Account and follow the on-screen prompts.
Have additional questions? Visit the Virtual Cinema FAQs here.

FLC Member FAQs

Our ticketing system will automatically recognize your membership status once you log in here using the email and password associated with your account. If your membership is up to date, the discounted member ticket type will automatically appear in the ticket menu.
The member promo code for FLC Virtual Cinema rentals changes monthly and can be found in the password-protected Member Corner. New passwords are emailed in member newsletters, and should be kept confidential. Once you select your film, you will enter your credit card number and member promo code in the pop-up window. Please contact members@filmlinc.org if you need help.
Yes. Please check the Membership Levels & Benefits section of our website for the latest list of currently available benefits for your level. Punch cards can be picked up at the box office. Effective September 24th, 2021, concessions will no longer be available at Film at Lincoln Center, including during the New York Film Festival. Outside food or drink will also not be permitted.
Not just yet. As our office staff continues to work primarily from home, the best way to reach us is by email. Members can email members@filmlinc.org and patrons can email patrons@filmlinc.org.
FLC box offices are open 30 minutes before the first screening of the day at that venue and will close 15 minutes after the start of the final screening. To avoid long lines, we encourage you to purchase your tickets online in advance. If you need help using the website, please contact customer support using one of the following:
For health and safety reasons, we are exclusively using digital membership cards to minimize contact between staff and guests. View the card download instructions here, and please contact our team if you have any questions: members@filmlinc.org and patrons@filmlinc.org.